Privacy Policy

Welcome to SambhavPro . Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our CRM and lead generation services (collectively referred to as the "Services").

By using SambhavPro, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our platform:

A. Personal Information

• Full Name
• Email Address
• Contact Number
• Company Name
• City and Business Type
• Login credentials (for registered CRM users)

B. Lead & Business Data

• Customer names, contact details, and campaign-related information
• Data imported or uploaded by clients to manage their leads

C. Technical Information

• IP address
• Browser type and device information
• Operating system and access times
• Cookies and analytics data

D. Payment Data

• Billing name and address
• Transaction details processed through secure payment gateways

(We do not store your card or banking details.)

2. How We Use Your Information

We use the collected data to:

• Deliver, manage, and improve our CRM and lead services
• Verify, track, and deliver authentic leads
• Provide technical support and account assistance
• Personalize your dashboard and platform experience
• Send service updates, reminders, and promotional offers (opt-out available)
• Detect, prevent, and address technical or security issues

3. Data Sharing and Disclosure

We do not sell or rent your data. We may share information only with:

• Service providers (hosting, analytics, communication, and payment partners)
• Internal verification teams for lead validation
• Legal authorities when required by law or for fraud prevention

All third parties are bound by confidentiality and data protection agreements.

4. Cookies and Tracking Technologies

SambhavPro uses cookies and analytics tools to improve user experience, track website performance, and store preferences. You can disable cookies via your browser settings, though this may limit certain website functionalities.

5. Data Retention

Your personal and lead data are stored securely as long as your account is active or as required to comply with legal obligations. You may request deletion or anonymization of your data anytime by contacting our support team.

6. Data Protection & Security

We take appropriate administrative and technical measures to safeguard your data, including:

• SSL encryption
• Limited access to authorized personnel
• Regular system monitoring and audits

Despite our best efforts, no digital system is completely secure. Users are advised to use strong passwords and avoid sharing login details.

7. Your Rights

As a user, you have the right to:

• Access, modify, or delete your personal data
• Withdraw consent for marketing communications
• Request a copy or transfer of your stored data

All such requests can be made at sambhavprollp@gmail.com.

8. Third-Party Websites

Our platform may link to external websites. SambhavPro is not responsible for their privacy practices or content. Please review their policies separately.

9. Policy Updates

We may revise this Privacy Policy from time to time. Updates will be reflected with a new "Last Updated" date at the top of this page.

Cookies, Pixels, and Tracking Technologies

We use cookies, web beacons, tracking pixels, and other tracking technologies to customize our Website and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. However, we do use these technologies to track:

• User Behavior & Segmentation: We use Analytics cookies to track pages visited, time on page, scroll depth, session counts, device type, traffic sources, and geographic location to understand how you interact with our website.
• Intent & Engagement Signals: We use Marketing cookies to track products viewed, items added to your cart or wishlist, checkouts initiated, search queries, form fills, and CTA clicks. This helps us serve you relevant content and measure our conversions.
• Remarketing & Advertising: We share certain data (such as your device type, purchase history, and interaction history) with third-party ad networks (like Google and Meta) to serve you personalized ads on other platforms. This data is also used to exclude you from seeing ads for products you have already purchased or if you have already converted.

Note: We use tracking pixels (such as the Meta Pixel and Google Ads Tag) to evaluate the success of our advertising campaigns and to build remarketing audiences. These pixels only fire if you have opted-in to Marketing cookies in our Cookie Preferences.

10. Contact Us

For questions or concerns about this policy, contact: